Brings back memories. by Christopher
Its sturdy so poses are nice. My only drawback is that the armor is loose around the legs, beside th...
Pre-orders will ship immediately after we receive them from the manufacturer (Please refer to item page; we will update release info as the arrival date nears).
Prices, specifications and release dates are subject to change without notice due to fluctuations in exchange rates or manufacture delays.
Please contact us about requests to cancel pre-orders. There is a minimum $5.00 and maximum of 10% charge for any cancelled pre-orders.
We can arrange delivery services for some BANDAI or TAMIYA items not listed on the website, subject to stock availability (excluding fragile items). Please note that we will charge a $5.00 handling fee and applicable FedEx shipping costs per shipment for this service. International shipment may require additional fees. For further information, please click here for Online Store Customer Service.
Backorders are tricky things, because they depend on the timing of purchase and item in question. They can take anywhere from one day to three months; please get in touch with us before placing an order to guarantee that your item will be delivered to you in a timeframe that you are okay with. Shipments generally arrive in the last week of the month with orders placed at mid-month, so if you want an item that is currently backordered as soon as possible, please contact us no later than the 15th of the month.
Since you only pay for shipping for one package at checkout, we wait until all the items are here to ship at once in order to avoid extra shipping charges. We make exceptions in certain situations of our error, but in normal circumstances we will hold all the items until the backorder arrives. If you’d like the items in stock immediately, please place two separate orders: one for any not in stock and one for all the in-stock items.
Yes, we can ship internationally. Recipients are responsible for any customs duties and taxes where applicable. For further information, please click here for Online Store Customer Service.
If you create a user account at GundamPlanet online, you will enjoy a smarter shopping experience for future orders. User-exclusive features include a faster checkout process, the ability to accumulate GP Points, and the option to create wish-lists of the items you want most, which can be sent to your family and friends.
08/31/2013 : Due to the shortage of Gundam Markers, we have had to put this promotion on hold until we can obtain more markers. We apologize for the inconvenience.
10/14/2013: Due to the continued shortage, we have begun the promotional free ground shipping program instead.
If you order $75 or more model kits without shipping cost, we put a Gundam Marker (GM01 Black Fine Line) into your package for free!
- if you have GM01 Black Fine Line already, let us know. We will arrange the color you need.
- If GM01 Black Fine Line is sold out, we will replace it with another color or promotional item that we have.
- Check our Gundam Marker Lecture : How to paint Gundam Marker?
Gift Cards are not available online at this time. We apologize for the inconvenience this may cause.
We accept Visa, MasterCard, and Discover credit cards, as well as PayPal (although credit cards are preferred).
Yes we do. The number is available only for returns and it can be found on your packing list, invoice, and your order confirmation email.
If you have two different addresses for billing and shipping, we may ask you to email us a copy of your photo ID on your first transaction to ensure safety.
We always try to ship packages in the best way for customers. We may use a different service when:
1. A shipping address is not in a specific service area.
2. A shipping cost exceeds what customers pay due to package's weight, sizes, or distance.
Please make sure your items are in stock or on backorder when you purchase them. Backorder items will be shipped as soon as they become available.
We always charge transactions immediately at time of purchase, which is for several security reasons. If we didn’t do this, we would need to keep all credit card information on file, which would make us obvious targets for hackers and could leave both us and the customers vulnerable to theft. Our current system allows guarantees of security on both ends of the transaction. Also, this system allows for less confusion because the customer knows exactly when his or her money is leaving the account. If we charged at the time of item arrival, we would have to individually contact sometimes upwards of 100 people to notify them of the charge, which would slow down the time for the products to get to you drastically.
99% of occurrences of this case happen before our scheduled pickup. Your order is already packed, labeled and ready to be shipped, but the shipping service has not origin scanned the package.
Yes. If you are lucky enough to live in the NY or NJ area, Gundam Planet is open for customers on the following days:
Friday from 3pm—7pm and Saturday from 11am—7pm.
You can hang around in the store with many Gundam Model kits and of course purchase right away. Here is the Info.
544 10th St. Palisades Park, NJ, 07650
Please double-check your order before placing it. When a product's condition says "This product is pre-assembled," this means you are ordering a pre-assembled robot.
Because of the nature of supply and the numerous factors that affect shipping times, we cannot guarantee you the specific delivery time. If you need your order by a specific date because it's a gift or used for an event, we recommend that you order well in advance.