About Gundam Planet
This is Gundam Planet
Gundam Planet is a growing team of specialists who are all extremely passionate about the entire range of import Japanese collectible and hobby products. Our goal is to eventually complete a perfect Gundam catalog on our website for Gundam fans, and that is also our commitment. Gundam Planet wants to share every experience with all of you in all things plastic model related, and we promise to deliver our great products to you from our warehouse in New Jersey.
Making the planet smaller
Previously, it was difficult to find Gundam products outside of a few that were made available in US retail stores. We are constantly striving to find new ways to bring a wider variety of better products to everyone who wants them. Although a small variety of model kits has made its way back into big-box and chain retail stores, we look to continue stocking the largest possible variety of import collectible and hobby products to provide customers in the Northeast with the widest selection of model kits, figures, and more, less than an afternoon's drive away!
Small business feel with big business performance
As individuals who have previously been customers in this industry, we understand everything that makes a shopping experience enjoyable. We are dedicated to maintaining only the highest quality in shipping speed, packing, communication and product selection, without sacrificing any of our commitment to excellent customer service. Every time you contact us, you'll be greeted by a real person! These are only some of the reasons we have been named to Newsweek's list of America's Best Customer Service for three consecutive years.
Not only are we constantly striving to improve the shopping experience online, but also the community experience locally. By offering open base times and classes and holding holiday gatherings, we hope to make Gundam Planet not only a great place to shop, but also a great place to spend time with others who share your passion for the products.
Customers are our first priority
There's been a shift in the decade we've been open from stores being stores to stores being "brands." We have never strayed from our primary commitment being to our customers. Whether we are compiling thousands of cells into a spreadsheet for you to see exactly where your preorder is, or we're being completely transparent about industry issues caused by supply shortages, we always want to give our undivided attention to you. We're not trying to be a "Lifestyle Brand" or compile a team of "Partnered Influencers" to increase impressions and leave loyal customers behind; we are giving our all to be the best and easiest place to shop for all your collectible and hobby needs, and that will never change.
The great stuff
PREMIUM KITS: We are deeply connected to plastic kit modelers to guarantee our product quality is at the maximum level. We choose products with only the best quality from worldwide markets to satisfy your needs and exceed your expectations. We guarantee all model kits and figures come from the licensed manufacturers and distributors, so you never have to worry about subpar products or bootleg/knockoffs. All the products are handled and delivered from our suppliers to our office and then to you with the utmost care.
PERFECT TOOLS: We support not only the plastic model kits but also the professional tools with which to build them correctly and effectively.
Thank you, every one of you, for showing your interest in our products.