Contact Us

ATTENTION: If you received a SERVER ERROR while checking out, please refer to the second question on our FAQ! Thank you for your understanding!

At GundamPlanet/Figurise we aim to offer a top customer shopping experience.
If you are not completely satisfied with your purchase or the service you have received, we would like to hear from you.
On the other hand, if you have had a particularly good experience, naturally we would also love to hear from you.

1. Please fill out the form below to contact us if you do not find the information you need from our FAQs.
We will get back to you shortly once we receive your request.

2. If you have any problems when you check out or add items on your cart, we would appreciate if you could try it again with Firefox, Chrome or latest Internet Explorer to make sure the issue is not browser-related. Thank you very much for your cooperation.